1:1 and group coaching — across Sales, Leadership and Customer Service.
Tim Carlisle's coaching practice covers our three focused disciplines — Sales, Leadership and Customer Service. Available 1:1 for individuals, or as group / corporate coaching for teams. Tuned to the leader and the role, not a generic slide deck.
Coaching is the place a workshop can't reach.
A workshop teaches the framework. Coaching is where the framework meets your deal, your direct report, your escalating customer. Ascent coaching is the same methodology behind our academies and corporate programs — applied 1:1 with a single learner, or with a small group of leaders working on a shared problem.
- For individuals. Self-enroll for 1:1 coaching across any of our three disciplines — no employer sponsorship needed.
- For corporations. Group coaching (small-cohort training) for senior teams, leadership pods and high-potential cohorts.
- One coach, three disciplines. Sales, leadership and customer service — coached from a single integrated framework.
- Outcome-tracked. Every engagement begins with the metric you want to move and ends measuring it.
Coaching across the disciplines we teach.
Pick the discipline closest to the gap — or book a discovery call and we'll help you choose. Every track is available 1:1 for individuals and as group / corporate coaching for teams.
Sales Coaching
Pipeline, deal strategy, qualification, negotiation and closing — coached on the actual deals on the actual board. For sales reps stepping up, sales managers learning to coach, and senior leaders preparing for the next quarter.
- 1:1 for individual reps, managers and leaders
- Group coaching for sales teams and pods
- Negotiation, pipeline and key-account focus
Leadership Coaching
Personal effectiveness, team performance, EQ, cultural intelligence and the PERFORM framework — coached against the leader's real direct reports and the real organisational reality.
- 1:1 executive coaching for senior leaders
- Group coaching for leadership pods and hi-po tracks
- Bench planning & succession development
Customer Service Coaching
The moments that compound loyalty — coached on actual escalations, actual retention conversations, actual expansion plays. For service reps, CX managers and account managers who own the renewal.
- 1:1 for CX leads and account managers
- Group coaching for service desks and CX teams
- Escalation, retention and expansion focus
Solo, or with your team.
Same coach. Same framework. Different ratio — pick the mode that matches the problem.
1:1 Coaching — for individuals
Bespoke one-on-one coaching for an individual leader, rep, manager or service professional. Confidential, outcome-tracked, scheduled around the learner's calendar.
- Self-enrollable — no employer sponsorship required
- Senior talent and high-potential performers welcome
- Engagement length tuned to the goal (typically 8–12 sessions)
Group / Corporate Coaching — for teams
Small-cohort group training — typically 4–10 people working on a shared challenge. Ideal for leadership pods, sales pods, customer-service teams and high-potential tracks.
- Live virtual or in-person — recorded for catch-up
- Sector-tuned case studies and role-plays
- Shared metric, shared language, shared cadence
Frequently asked questions
Good to know
Let's scope your coaching engagement.
Tell us the discipline, the mode (1:1 or group), and the outcome — we'll come back within one business day with a recommendation.